Taobao to Launch Exclusive Customer Service for Elderly ahead of Double 11 Shopping Festival
Alibaba‘s e-commerce platform Taobao will update its version for elderly people ahead of Tmall Double 11, the annual Shopping Festival will kick off pre-sales at 8 p.m. on October 24.
The exclusive human customer services will be available for Taobao users when they switch to the updated elderly mode, helping to protect customers rights …